I am so annoyed today. It has taken a month to attempt to open a current account and savings account with a bank, that I will not name for obvious, but all I can say is that they are bleeping useless. I mean come on, how complicated can it be. Well it seems very!.
After numerous visits to the branch, phone calls to call centres that pass you to pillar to post, I have finally had enough. So I entered a formal complaint. What was the response? Well Mrs Anderson if you would like to pop into the branch...... Oh No I point blank refuse to make yet another trip and sign another useless form. Forget it!
Needless to say I am now entering into the process of attempting to transfer my account to another back, this time hopefully one that has a little more knowledge of customers needs. I wouldn't class myself as a stroppy customer, I am usually quite laid back with regards to call centre, but this one has really wound me up.